Return to Help Index
Pricing and Billing | |
Do I have to pay sales tax? | |
Due to recent changes to state laws, we are now collecting sales tax for several states. The sales tax will automatically calculate for online orders. You can also call us at 1-800-256-5186 or 1-888-800-1712 to ask about whether we are required to collect for your specific state. | |
I have a question on my charges. | |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
I need a copy of my receipt/invoice. | |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s). | |
When will my credit card be charged? | |
Your credit card will be charged within 24 hours prior to shipment of your item(s). |